For thousands of small businesses in your town who need a friendly local expert to help them use technology more efficiently and profitably… You can be their Solution!
For home computer users fighting with spyware, spam, and frustrating hardware and software problems… You can be their Solution!
For vendors who produce innovative technology that can help small businesses be more productive, but who need help educating businesses on the benefits of their products… You can be their Solution!
For dozens of national and global companies who need on-site technical help all around the world to support their clients… You can be part of their Solution too!
If you want to run your own business in this industry, but with a proven marketing plan, business & technical support, and discounts from top vendor partners instead of doing everything on your own… We can be YOUR solution!
Could Computer Troubleshooters be right for you? Follow the links below to find out more. We have been in operation since 1997 and we now have almost 500 outlets around the world in 27 Countries.
Our franchise success is based on helping you create the business that best suits your skills, experience and desires. You may wish to operate a business from a home base, handling most of the technical work yourself. Or you may wish to start from a service centre, managing technical staff to handle the day to day work.
Both options work well, and in practice some Computer Troubleshooters start as a home operation, then expand into a service centre.
What we have found is that the potential market for on-site computer services is huge. Almost all small businesses and home offices use computers and depend on them to be working properly. They do not have the skills, the time, or the desire to do their own computer service, repair, and upgrades and that puts us right in the middle of one of the fastest growing industries in the world. On top of that, our business is not seasonal and it does not rise and fall with the economy. Business services, and in particular on-site computer services are one of the top growth areas in franchising. With over 1 Million Small Businesses in Australia the opportunities are enormous.
We offer initial training in Set Up, Marketing and a Technical overview. Ongoing support in Set Up is provided by your Regional Director in each state. Regular Regional meetings are held to allow training, marketing and business experience to updated. The Annual Asia Pacific Conference supported by our key sponsors (in 2009 Microsoft, Optus, Webcentral, Netgear, Sophos) provides a opportunity to review strategies, exchange ideas and recieve updates from Vendors and Franchisees alike.
Our online resources are significant with material available for Marketing, Vendors, General Business, and a significant Technical library. Franchisees can also participate in our forums that cover all our 480 Franchisees Worldwide where ideas, problems, and views can be exchanged with ease. We also have access to on line training in multiple areas through our regular Webinars (run by our US division) and our partnership with VTC (http://comptroub.vtc.com).
As a Market Leading Franchise we are continually developing vendor relationships that recognise our buying power as a large group of individual businesses. We also have a number of key National Accounts to whom we provide in field IT support.
If you want to work for yourself, not by yourself, then Computer Troubleshooters is ideal. We are looking for people passionate about IT and Service and who can deliver on our brand promise of "Technology Solved".




